Refund policy
Return & Exchange Policy
- The return or exchange can be done within 7 days after your order is delivered.
- In case the customer receives defective/wrong product(s), the reverse pickup will be generated by us and the shipping charges will be covered by us only.
- Note: It is mandatory to capture a video/photo before shipping the package or handling it to our courier partner.
- But if Our product is not defective/wrong product, the reverse pickup will be generated by us and the shipping charges will be given by the customer of ₹140.
- Kindly pack the product(s) properly to prevent damage during transit. Please ensure the product(s) must be in unused condition with all tags and packaging.
- Due to hygiene concerns of our customers, we do not accept return/refund or perform an exchange for the Boxer Shorts.
- The Product should be unwashed, unused, and in undamaged condition
- The Product is returned along with the original packaging.
- Exchanged product will be only dispatched after receiving your order at the warehouse and Quality Check of the product(s).
- The refund for the prepaid order will be processed within 7 working days after receiving your order at the warehouse and Quality Check of the product(s). The Refund Amount will be reflected in the respective payment mode.
Cancellation Policy
- The cancellation request for your order can be done within 24 hours of placing the order
- If the order is shipped from the warehouse, it cannot be cancelled. However, if the product(s) is found to be wrong/damaged, you can raise a return request within 7 days of order delivery.
Things To Consider
- The customers are requested to check the size guide before placing the order.
- The color of the product(s) may vary as per the customer's screen resolution.
- Please provide your WhatsApp registered number for timely updates and a better shopping experience.
- If the customer receives a torn parcel/unrelated product(s)/empty parcel, they are requested to raise a query within 48 hours of delivery. For a safer side, we suggest our customers to create an unboxing video of the parcel too.